Privacy Policy

NOVA AIR CONDITIONERS

Effective Date: 14 April 2026 Last Updated: 14 April 2026

At NOVA AIR CONDITIONERS, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website novaac.eu.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable laws of Cyprus.

1. Who We Are (Data Controller)

NOVA AIR CONDITIONERS Dimosthenous Str. 3, Larnaca 6058, Cyprus & Neofytou Nikolaidi Str. 17, Paphos 8011, Cyprus

Tel: +357 24 240 380

2. What Personal Data We Collect

We may collect the following types of information:

• Name and surname • Email address • Phone number • Any information you submit via contact forms • IP address and device information • Browser type and version • Website usage data (pages visited, time spent, interactions)

We do not knowingly collect data from children under 16 without parental consent.

3. How We Collect Your Data

We collect data when you:

• Submit forms on our Website • Contact us by phone or email • Browse our Website • Interact with advertisements or tracking technologies

4. Why We Process Your Data

We use your personal data to:

• Respond to your inquiries and provide services • Communicate with you • Improve website performance and user experience • Analyze traffic and marketing performance • Ensure security and prevent fraud • Comply with legal obligations

5. Legal Basis for Processing

We rely on the following legal bases:

• Your consent (for cookies and marketing) • Contractual necessity • Legal obligations • Legitimate interests (website improvement, security, and analytics)

6. Third-Party Services We Use

We work with trusted third-party services:

• Google Analytics (Google LLC) – to analyze website traffic and user behavior. • Meta Pixel (Meta Platforms, Inc.) – to measure advertising effectiveness and deliver personalized ads on Facebook and Instagram.

These services may transfer data outside the EEA using appropriate safeguards.

7. When We Share Your Data

We do not sell your personal data.

We may share your data only with:

• Hosting and IT providers • Analytics and marketing platforms • Professional advisors • Authorities when legally required

8. International Data Transfers

Some data may be transferred outside the European Economic Area (EEA). In such cases, we apply appropriate safeguards such as Standard Contractual Clauses.

9. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes listed or to meet legal requirements.

10. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Your Rights

Under the GDPR, you have the following rights:

• Access your personal data • Correct inaccurate data • Request deletion of your data • Restrict or object to processing • Data portability • Withdraw consent at any time

To exercise any of these rights, please contact us at the details provided above. We will respond within one month.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will show when changes are made.

Cookie Policy

Effective Date: 14 April 2026 Last Updated: 14 April 2026

Cookies are small text files placed on your device to improve your experience on our website.

Types of Cookies We Use

• Strictly Necessary Cookies Essential for the website to function and for basic security. These do not require consent.

• Analytics Cookies (Google Analytics) Help us understand how visitors use the website and improve performance.

• Marketing Cookies (Meta Pixel) Used to track visitors and deliver relevant advertisements on Facebook and Instagram.

• Functional Cookies Remember your preferences and settings for a smoother experience.

Cookie Consent

When you first visit our website, a cookie banner will appear. You can accept all cookies, reject non-essential ones, or customize your choices.

You can change or withdraw your consent at any time through the banner or your browser settings.

Third-Party Cookies

Google Analytics and Meta Pixel may place their own cookies. These companies process data according to their own privacy policies.

Cookie Duration

Cookies can be session-based (deleted when you close the browser) or persistent (stay on your device for a longer period).

We may update this Cookie Policy periodically. Please check this page for the latest version.